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Good morning,
Business events are one of the few places where you can compress months of outreach into a few days.
CES in Las Vegas just wrapped, and tens of thousands of conversations happened on show floors, in hotel lobbies, over coffee, drinks, and late dinners.
Most of those conversations will quietly disappear. Not because they were bad, but because nothing happened next.
The skill of meeting people well and following up with intention is what separates wasted effort from real opportunity.
For sellers, this skill turns chance encounters into pipeline. For managers, it creates visibility and discipline around how relationships turn into revenue. For business owners, it ensures the time and money invested in events actually produces a return.
Strong follow-up builds trust because it shows respect, clarity, and reliability. When you do this well, revenue becomes more predictable, and relationships get stronger instead of colder.
DEFINITIONS
Term | Definition |
CES | If you have not been… CES, the Consumer Electronics Show, held annually in Las Vegas, is one of the largest business events in the world |
First touch | The initial conversation you have at an event |
Second touch | The follow-up contact that moves the relationship forward |
Conversion moment | The point where a follow-up turns into a meeting, a new introduction, or the next step |
Event ROI | The business value created from attending an event |
TEST YOUR KNOWLEDGE
Question | Format | Answer |
What actually determines the value of an event | A Number of people met B Number of business cards collected C Quality of follow-up | C |
Most business event conversations turn into real opportunities | True or False | False |
What is one reason follow-up fails | Short answer | No clear next step |
DO’S AND DON’TS
Do | Do Not |
Be intentional about who you meet | Wander without a plan |
Reference the real conversation in the follow-up | Send generic messages |
Propose a clear next step | Say, let’s stay in touch |
THE WORKSHOP
Each module builds on the last and is written to work as a workshop for you and your team. And, here is a Google Sheets tool to track event meetings, follow-ups, and your happy hour list RSVPs.
MODULE ONE: ENTER THE ROOM WITH INTENTION
Objective: Learn how to approach events like CES with clarity instead of chaos
Introduction: Events reward preparation. Most connections are rarely accidental.
Exercise Name: Create an Event Target Map
Target | Why They Matter | Where to Find Them | Opening Line |
VP Product | Controls roadmap | Chandelier Bar, Always | How many of those Mushroom Margaritas at Ghost Donkey did you put down earlier? |
Partnerships Lead | Expands reach | High Roller Lounge with Doug | Ok, you have the term sheet, should we sign and celebrate? |
Agency CEO | Budget influence | Panel sessions | AdTech God and Alan from TVREV were talking about agentic AI, Where are you on this? |
Tips for the Exercise
Keep the list short. Five to eight targets is enough. Focus on relevance, not volume.
Examples You Can Use
I wanted to meet you because your team is scaling fast.
What are you focusing on at CES this year?
Case Study: Problem: A seller attends CES and meets dozens of people with no follow-up.Solution: The seller uses an Event Target Map and focuses on six high-value conversations. Result: Three follow-up meetings booked within one week.
DISCUSSION QUESTIONS
Question | Answer |
Why does preparation matter | It turns randomness into control |
How many people should you really target | Fewer than you think |
What is the goal of the first conversation | Earn the right to follow up |
MODULE TWO: CAPTURE THE MOMENT BEFORE IT FADES
Objective: Learn how to lock in context so follow-up feels natural
Introduction: Memory fades fast after events. Capture matters more than charisma.
Exercise Name: Conversation Capture Note on Phone or Small Notebook
Person | Company | What They Care About | Personal Detail | Possible Next Step |
Scott | Startup X | Distribution | First CES | Intro to partner |
Wax | Enterprise Y | Cost reduction | Based in Austin | Schedule call |
Tips for the Exercise
Write notes immediately after the conversation. Do not rely on memory.
Examples You Can Use
You mentioned cost pressure heading into Q2.
You said this was your first CES and that you would never come back to Vegas again.
Case Study: Problem: A manager forgets who said what after the event. Solution: Use a simple capture sheet during breaks.Result: Follow-ups feel personal, and response rates increase.
DISCUSSION QUESTIONS
Question | Answer |
Why do follow-ups feel generic | Missing context |
When should notes be captured | Immediately |
What makes a follow-up feel personal | Specific memory |
MODULE THREE: FOLLOW UP LIKE A PRO
Objective: Turn conversations into momentum
Introduction: The follow-up is where trust is built or lost.
Exercise Name: Follow-Up Action Plan
Contact | Follow-Up Message | Next Step | Deadline |
Scott | Reference CES convo | Intro email | 48 hours |
Wax | Share insight | Book meeting | 72 hours |
Tips for the Exercise
Always include a reason to continue and a suggested action.
Examples You Can Use
Based on what you shared at CES, this felt relevant.
Would it make sense to continue this next week?
Case Study: Problem: Business owner sends vague follow-ups weeks later. Solution: Uses a 48-hour follow-up rule with clear asks.Result: Stronger responses and faster momentum.
DISCUSSION QUESTIONS
Question | Answer |
What kills follow-up momentum | Delay |
What should every follow-up include | Context and next step |
Why does speed matter | It signals professionalism |
PATH TO FLUENCY
Timeframe | What to Track | Target |
30 Days | Number of follow-ups sent within 48 hours | 100%! Follow-up with everyone. It forms good habits |
60 Days | Meetings booked for events | At least five |
90 Days | Revenue influenced by event contacts | One active deal |
RECOMMENDED READING
Title | Author | Year | Publisher |
Keith Ferrazzi | 2005 | Crown Business | |
Olivia Fox Cabane | 2012 | Penguin | |
Mort Greenberg | 2023 | digitalCORE Publishing |
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